astroshoppingmart

Refund and Cancellation

Refund & Cancellation

Our goods will not be returned.

You are entitled to cancel your order within 2 days without giving any reason for doing so. But you send the goods back without taking delivery,

The deadline for canceling an order is 1 day from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

To exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mailat AstroShoppingMart@gmail.com

 We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

 Conditions for returns:

For the goods to be eligible for a return, please make sure that:

The goods were purchased in the last 5 days

The goods are in the original packaging

The following goods cannot be returned:

 The supply of goods made to your specifications or clearly personalized.

The supply of goods which according to their nature are not suitable to be returned, for example, goods which deteriorate rapidly or where the date of expiry is over.

The supply of goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

 Returning Goods

 You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

 Shop No.245, Raj Emperia, Varj Chowk,Nr. Sarthana Jakatnaka,Surat - 395006.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

 Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

 If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

 Astro Shopping Mart is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact Astro Shopping Mart.com at info@astroshoppingmart.com for any questions related to our policy, or simply to let us know how we can help.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail at - AstroShoppingMart@gmail.com

 Astro Shopping Mart

 Shop No.245, Raj Emperia, Varj Chowk,Nr. Sarthana Jakatnaka,Surat - 395006

info@astroplus.co.in

+91 63573 15333

+91 90811 05553

www.AstroShoppingMart.com

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              Terms & Conditions

              Demati supplies products listed on the Demati, and Demati websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

              The Terms and Conditions apply to your use of any Demati website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store

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